To whom it may concern:
Please note that this should NOT BE CLOSED for the reasons:
1. The key fob and keys from my house were lost or stolen while in the care of Sears Auto Center Florida Mall.
2. An investigation is in process at this time.
3. A formal police complaint is on file with the Orlando Police Department.
As I have already had to reiterate details of the event more than thwice, the best mode to make the details attainable by concerned parties is at the following URL:
http://www.floridanightmares.wordpress.com
I am awaiting a supervisor call back documented at record number 25049.
On Wed, June 5, 2013 2:03 pm, Sears Customer Solutions wrote:
> Thank you for contacting Sears Holdings Corporation’s Customer
> Solutions Department. We appreciate the opportunity to assist you. The
> requested receipt information is attached or copied below. If you have any
> questions, please reply to this email.
>
> _____
>
> Thank you for contacting Sears Holdings Corporation and allowing us the
> opportunity to address your concern regarding your recent experience. We
> sincerely apologize for the inconvenience you have experienced and we
> appreciate the opportunity to assist you.
>
> Please be advised your issue has been addressed and case 6444585 has
> been closed. If you have any further questions, please feel free to
> contact us by replying to this email or via phone.
>
> Thank you,
> Sears Holdings Retail Customer Care
> Phone: 1-800-549-4505
> Hours of Operation: Mon-Sat 8 AM – 9 PM CST & Sun 10 AM – 6 PM CST
> Thank you,
> Customer Solutions Department
> Phone: 1-800-479-6351
> Hours of Operation: Mon-Sat 8 AM – 9 PM CST & Sun 10 AM – 6 PM CST
Sears Tire and Auto Center Florida Mall 